Please do not dispose of your card. Yes, you can use the Manage prepaid card area of the Arsenal Offical app to withdraw money, or de-register from the Pingit for Clubs service before the service closes. How do I get to/from Emirates Stadium? Your My Arsenal Rewards points can be redeemed by visiting the My Arsenal Rewards portal and purchasing rewards, entering auctions or prize draws with your points. Best to email them and . Please be advised that due to a backlog with printing, your card may take a little longer to arrive. My Arsenal Rewards points can be redeemed against a range of active rewards on the My Arsenal Rewards portal. *You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. Any auto top-ups youve scheduled will also continue until the service closes. Now Digital Members based in China, Indonesia, Malaysia, Vietnam, France and Spain can select to receive their monthly Membership newsletter in their local . hospitality@arsenal.co.uk. This menu is keyboard accessible. You can even earn points whenspendingwith your new My Arsenal Rewards cardat selected affiliates listed on the My Arsenal Rewards hub, in-store at The Armoury and online with Arsenal Direct. Am I eligible to register my club membership card for payment Why am I unable to use my My Arsenal Rewards membership card for payment if I am a non-UK resident? Arsenal Football Club My Arsenal Rewards points are the currency of the My Arsenal Rewards programme. For more information or to become a Junior Gunner visit our Arsenal Membership page. For more information or to become an Arsenal Red . Please visit help.arsenal.com/support/home to create a new enquiry if you believe there has been an error in your points calculation, making sure you specify the number of points you believe to be missing from your account and from which transaction or engagement these points were earned. Open the Arsenal Official app and log in using your membership number and password Click 'Manage prepaid card' Enter your 5-digit Pingit for Clubs passcode Scroll down and click 'View your PIN' Confirm your 5-digit Pingit for Clubs passcode Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. When you follow the re-registration process all funds previously loaded onto your My Arsenal Rewards membership card will be there. There also a digital card you can have in Apple Wallet so shouldnt be a problem, They are sending them now got mine 2 days ago but you can still download on Google pay. Please note the season ticket waiting list is separate to The Arsenal Official Membership Scheme and as such no membership benefits are offered to those on the season ticket waiting list. If data coverage allows, you will receive a notification allowing you to access your digital ticket when nearby Emirates Stadium. We want to give all our fans the opportunity to experience truly unforgettable moments, and My Arsenal Rewards will make this possible. Sorry we couldn't be helpful. *You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. It can be used to pay for goods and services wherever you can pay via VISA including chip & pin and contactless, including Transport for London (TfL) . Highbury House Can I still log into the Manage prepaid card area of the Arsenal Official app? the facilities for our Disabled Supporters on Club Level. After this, you won't be able to log into the Manage prepaid card area of the Arsenal Official app or use your My Arsenal Rewards membership card to make purchases. sixteenlions. Your membership card is ready to use to access the stadium. Ticketmaster Ticket. Sun, 25 Sep, 2022 at 12:17 AM When Will I Receive My Membership Card? The payment mechanic in your My Arsenal Rewards membership card is powered by Pingit for Clubs from Barclays. Can I still use my Arsenal membership card to access Emirates Stadium? To close a submenu press the escape key. Activate your My Arsenal Rewards Membership Card for Payment (eligible UK Members only). Your personal details can be viewed under your Account on the My Arsenal Rewards portal. T&Cs apply. Full vs Light is whether you get the membership pack or not. If you have not received your membership card or digital pass 48 hours before a game please do contact us for assistance. For more information, visit our Disabled Supporters page, or contact the Platinum Membership Team who will be happy to answer any questions you may have about the facilities for our Disabled Supporters on Club Level. Please be aware that points earned on your My Arsenal Rewards Membership card when spending with affiliates will usually take 1 5 days before they appear in your My Arsenal Rewards account but may take up to 30 days in certain circumstances. Once printed, a digital pass will follow by email which you can add to your Apple or Google Pay wallet. Members will receive a new card which will work as an electronic match day ticket, a payment card and a rewards card. T&Cs apply. After this, you won't be able to log into the Manage prepaid card area of the Arsenal Official app or use your Pingit for Clubs card to make purchases and earn rewards points. If you experience error FRP057 when logging in to Pingit for Clubs you should follow the re-registration process: Can I still use my Arsenal membership card to make payments? All rewards will be made exclusively available through the My Arsenal Rewards portal, which will be home to rewards from our Club Partners and other third-party organisations. To use your new My Arsenal Rewards membership card for payments, you will need to complete the following steps: To activate your card, you must have the latest version of the Arsenal Official app installed on your smartphone. Enter your 5-digit Pingit for Clubs passcode. Welcome to The Arsenal Ticket Exchange, where Season Ticket Holders who are unable to attend a game can sell their tickets to fellow Arsenal Members. In the unfortunate event that your card has been lost, you will need to submit your request for a replacement card in writing to platinum@arsenal.co.uk, confirming your Membership number and the name of the person who will collect the replacement. Highbury House Confirm your 5-digit Pingit for Clubs passcode. 75 Drayton Park As such, all international members of Arsenal Football Club eligible to receive a new My Arsenal Rewards membership card will be issued a card without the payment mechanic integrated. What are the Club Level matchday opening hours? Posts about merchandise, memes, transfer gossip, will be removed If you choose not to activate your card for payment, your membership card will still provide access to your club. * You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. If you have any questions, including around cancelling your Membership, please email membership@arsenal.co.uk or call 0344 277 3625 option 2. For the ultimate in exclusive hospitality then our seasonal suites are the perfect option to watch Arsenal play football at Emirates Stadium. Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds. Copyright 2023 The Arsenal Football Club plc. The credit for the ticket sale (less a 10% administrative . What if I no longer have access to my linked account? Emirates Stadium offers the finest in London hospitality and football. Arsenal fans have slammed the club for their failure to roll over fees for the 2021/22 season. Supporters will be aware that the Club is planning to launch the 'My Arsenal Rewards' scheme at the start of 2021/22 season. What happens if my card is lost, stolen or used fraudulently? I was just wondering if you can't set up digital membership pass or get a physical membership card in time (still a red member), does Arsenal still email you the tickets you bought (example leeds from queue) before every fixture in addition to having the tickets available on digital and physical card? My Arsenal Rewards is our new Club rewards scheme, exclusive to paid Arsenal Members. This menu is keyboard accessible. Arsenal Football Club We will aim to get your card printed and dispatched to your registered postal address as soon as possible. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. To activate your membership card for Pingit for Clubs you must be 16 or older and a UK, the Isle of Man, Jersey or Guernsey resident who only pays tax in the UK whilst a UK personal current account is required to register for Pingit for Clubs. Scroll down and click 'View your PIN'. Once the payment feature is activated, the card can be used for all online and offline club purchases at Emirates Stadium, all club stores and anywhere that accepts Visa as a payment method*. Check out our exclusive Wallpapers for desktop and mobile today! Is there a cost to join My Arsenal Rewards? Please allow up to 30 days to allow points earned on your My Arsenal Rewards Membership card when spending with affiliates to appear in your My Arsenal Rewards account. No, points cannot be earned by attending away matches. What do I need to do to use my card for the first time? London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. The PIN for your card is easy to find: Once you have registered your card, follow these simple steps to add money to your card: Where can I use my card and is there a spend limit? To close a submenu press the escape key. The full list of points earning opportunities can be found via the Earn Points link on the My Arsenal Rewards portal. To activate your My Arsenal Rewards membership card for, for Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. If you are using an Android device, your device must be running the Android 7 operating system or above in order to access the My Arsenal Rewards portal and to activate the payment mechanic of the My Arsenal Rewards membership card. What do I need to do to use my card for the first time? If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. One of the perks of the Gunners' 59 silver membership gives supporters priority to purchase. Click on Wallet & Apple Pay. Digital Membership is a free Membership giving fans full access to all our online video content on Arsenal Player as well as a monthly Membership e-newsletter. Copyright 2023 The Arsenal Football Club plc. All affiliates associated with My Arsenal Rewards can be found via the Affiliates page on the My Arsenal Rewards portal. Your personal details should be updated via the Arsenal Online Box Office at: eticketing.co.uk/arsenal/. When will the Pingit for Clubs service no longer be available from? The first time you use the card you will need to use chip and PIN. I've lost my membership card Print Modified on: Sun, 6 Mar, 2022 at 8:29 AM If you are a Red, Silver, Cannon, or Junior Gunner member, please contact the Membership Team on 0344 277 3625 (Option 2) or if you are overseas +44207 649 9003 (Option 2) and an operator will be able to assist you further. Full match replay - watch without score spoilers, Open the Arsenal Official app and log in using your membership number and password, Enter your 5-digit Pingit for Clubs passcode, Confirm your 5-digit Pingit for Clubs passcode, Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds. Unfortunately My Arsenal Rewards does not extend into our Junior Gunner membership tiers. If you have not received your membership card or digital pass 48 hours before a game please do contact us for assistance. Step 1:Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card. What do I need to do to use my card for the first time as a payment card. Recently bought a membership and tickets to the Chelsea match, and I have them downloaded to my Apple wallet. 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